Liverpool Music Support Service is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Information that we collect about you
When you visit our website you may be asked to provide certain information about yourself, including your name and contact details.
We may also collect information about your usage of our website, as well as information about you, from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist with staff training, we may record and monitor incoming calls.

Use of your information
We will use and analyse the information we collect so that we can administer, support, improve and develop our website.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by e-mail about other products and services that we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies
Cookies are small amounts of information which we may store on your computer.

Security and data retention
We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to the privacy policy
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

Contact
All comments, queries and requests relating to our use of your information are welcomed.